FAQs
FAQs are Frequently Asked Questions. The following are questions that we get asked most frequently in email, on the phone, and at conferences. They cover everything from submitting manuscripts to getting in touch with our authors. If you don't find the answers you need here, contact us.
We always love to hear from our readers and so do our authors. Please send your questions, thoughts, ideas, or feelings to our authors by emailing help4kids@freespirit.com or by sending a letter by snail mail to:
Free Spirit c/o
Teacher Created Materials
PO Box 1040
Huntington Beach, CA 92647
We will forward your email or letter to the appropriate author.
Yes! Through the years, Free Spirit has earned a national reputation as a leader in developing positive, practical, educationally sound, and pro-kid materials. Many organizations have relied on Free Spirit’s award-winning content to help families and children live better lives, and to provide educators with tools for teaching and reaching kids. To learn more, please see our permissions page.
Yes. Desk copy and review copy requests can be submitted on the media queries page.
Yes, Free Spirit books are carried by local independent booksellers and chain bookstores such as Barnes & Noble, Books-a-Million, etc., and from online retailers such as Amazon.com.
All of our products meet or exceed the safety standards for our industry as established by both the Consumer Product Safety Commission (CPSC) and American Society for Testing and Materials (ASTM) International. We constantly keep up to date with these national safety organizations to ensure we are in compliance with all regulations.
To learn more about what we publish, visit our submission guidelines page.
Free Spirit Publishing is a secular publisher focused on self-help for kids and teens. We encourage character education and life skills development. Our books are suitable for public, private, and faith-based schools and organizations.
It is our policy to use recycled paper stock in our catalogs whenever possible, and to use environmentally friendly soy-based inks as well. Occasionally, recycled stock is not available to us due to shortages in the paper industry, but we use it whenever we can.
Second-Day Shipping
For an order between $0-$24.99, the shipping cost is $4.50 + $5.99. For an order between $25-$249.99, the shipping cost is 15% of the order's total cost + $15.99. For an order that is $250+, the shipping cost is 15% of the order's total cost.
Overnight Shipping
For an order between $0-$24.99, the shipping cost is $4.50 + $15.99. For an order between $25-$249.99, the shipping cost is 15% of the order's total cost + $19.99. For an order that is $250+, the shipping cost is 20% of the order's total cost.
If you would prefer expedited shipping, please call Customer Service at (714) 891-2273 for an estimate.
All items returned must be in saleable condition. Please note that shipping and handling charges will not be refunded. Customized items that are made to order are final sale and are not eligible for return or exchange.
If you have any questions or concerns about a return, please e-mail Customer Service at customerservice@teachercreatedmaterials.com or call us toll-free at (800) 858-7339.
Please note that most Macs use Preview as the default reader. In order to get the best user experience available with PDF files, we suggest Right-Clicking (or Control-Clicking) on the file once it is saved to your hard drive. Choose the option "Open With" and select the most up to date version of Adobe Reader.
1) Visit the Apple App store and download the free version of iBooks.
2) Using Safari (the standard browser in the iPad and iPhone OS), visit our eStore, log in and add items to your cart, and complete your purchase as you normally would.
3) After completing your purchase, you will be directed to your Smart Receipt. Click on "Download Item Now" to view the item in Safari. You are now able to view the eBook through your browser.
How to view TCM eBooks in iBooks and transfer them from my iPad, iPhone or iPod Touch to my desktop?
1) While viewing your eBook in the browser, click on the button in the top right hand corner that says: "Open in iBooks".
2) The lesson will appear on your bookshelf, and then it will open in iBooks with more features. You can then transfer your purchases from your Apple mobile device to iTunes next time you sync your device.
1) Visit the Google Play store and download the free version of Adobe Reader.
2) Using Google Chrome (the standard browser in the Android OS), visit our eStore, log in and add items to your cart, and complete your purchase as you normally would.
3) After completing your purchase, you will be directed to your Smart Receipt. Click on "Download Item Now" to view the item in Google Chrome. You are now able to view the eBook through your Adobe Reader app.
1) Plug in your phone/tablet/device into your computer through a USB cable.
2) You should be able to access your device’s storage in any OS you are using (Windows, Mac OS, etc.). Open your device’s folder with a file manager and locate the “Download” folder in the main directory.
3) After going into the “Download” folder, there is another “Adobe Reader” folder within it. Go into the "Adobe Reader" folder to locate the files there, and you may then copy, move, or paste the files to your Desktop or any other file folder.
1) Plug in your phone/tablet/device into your computer through a USB cable.
2) You should be able to access your device’s storage in any OS you are using (Windows, Mac OS, etc.). Open your device’s folder with a file manager and locate the “Download” folder in the main directory.
3) After going into the “Download” folder, there is another “Adobe Reader” folder within it. Go into the "Adobe Reader" folder to locate the files there, and you may then copy, move, or paste the files to your Desktop or any other file folder.
1) Open up iBooks.
2) From the file menu, select "Add to Library."
3) Choose the PDF file you would like to add to your device.
4) Connect and sync your iPhone or iPad, and import the books you would like.
How do I transfer my collection of TCM eBooks from my desktop to my Android Phone, Tablet or Device?
1) Plug in your phone, tablet, or mobile device into your computer using a USB cable.
2) Open up the file manager on your computer and access your mobile device from there.
3) Locate the PDF file on your computer you would like to add to your mobile device.
4) To copy, move, or paste the files into your mobile device’s storage, go to the “Download” folder in your mobile device and open it. Copy, move, or paste the file into the “Adobe Reader” folder inside the “Download” folder.
5) Disconnect your mobile device and open the file in the Adobe Reader app.
1) Connect your Kindle to your computer via the USB cable.
2) Open up the Kindle application from the icon on your desktop.
3) Place the eBooks you would like to transfer into the file named "documents" on the Kindle.
4) Eject your Kindle from your desktop and access the lessons. (When you first open a new document, it may take a few moments for the file to be fully processed and ready to read on the Kindle.)
1) Connect your Kindle to your computer via the USB cable.
2) Open up the Kindle application from the "My Computer" window.
3) Place the TCM eBooks you would like to transfer into the file named "documents" on the Kindle.
4) Eject your Kindle from your desktop and access the lessons (When you first open a new document, it may take a few moments for the file to be fully processed and ready to read on the Kindle.)
1) Go to Amazon's "Send to Kindle for Mac" page.
2) Download the application. The icon should appear in your dock following the download.
3) Register your Kindle Fire with the application.
4) To move your TCM eBooks from your computer to your Kindle Fire using the "Send to Kindle" application, there are three options: a) Drag and drop one or more of your eBook PDF’s on to the "Send to Kindle" icon in your Dock; b) launch the application and drag and drop one or more TCM eBooks on to it; or c) from any Mac application that can print (ie. Adobe), select the print menu and choose "Send to Kindle" (located under "Printer" button).
5) From Finder, simply control-click on your eBook PDF and choose "Send to Kindle." Please allow a few minutes for the download to complete.
1) Go to amazon.com.
2) Under your account, click on "Manage Your Kindle."
3) On the left side of the page, under the heading "Your Kindle Account," click on "Personal Document Settings."
4)Your Kindle Fire address is listed alongside your name.
5) Open your preferred e-mail account (must be one used for registration of your Kindle Fire). Note, you can authorize other e-mail addresses under "Personal Document Settings" (located under "Manage Your Kindle" on amazon.com).
6) Attach the eBook PDF to the e-mail, and send the e-mail to your Kindle Fire’s e-mail address.
7) Please allow a few minutes for a complete download.
1) Connect your Kindle Fire to your computer via the USB cable.
2) Open up the Kindle Fire from the icon on your desktop.
3) Place the TCM eBooks you would like to transfer into the file named "documents" on the Kindle Fire.
4) Eject your Kindle Fire from your desktop and access the book. (When you first open a new document, it may take a few moments for the file to be fully processed and ready to read on the Kindle Fire.)
1) Go to Amazon's "Send to Kindle for PC" page.
2) Download the application. "Send to Kindle" will appear when you right click on a file in Windows Explorer or in the print dialog of any Windows application.
3) Register your Kindle Fire with the application.
4) To move your TCM eBooks from your computer to your Kindle Fire using the "Send to Kindle" application, there are two options: a) From Windows Explorer, simply right click on one or more of your eBook PDF’s and choose "Send to Kindle." Or b) from any Windows application that can print, select Print and choose "Send to Kindle" (TCM eBooks are delivered in PDF format).
1) Go to amazon.com.
2) Under your account, click on "Manage Your Kindle."
3) On the left side of the page, under the heading "Your Kindle Account", click on "Personal Document Settings." 4) Your Kindle Fire address is listed alongside your name.
5) Open your preferred e-mail account (must be one used for registration of your Kindle Fire). Note: You can authorize other e-mail addresses under "Personal Document Settings."
6) Attach the eBook PDF to the e-mail and send the e-mail to your Kindle Fire’s e-mail address.
7) Please allow a few minutes for a complete download.
1) Connect your Kindle Fire to your computer via the USB cable.
2) Open up the Kindle Fire from the "My Computer" window.
3) Place the TCM eBooks you would like to transfer into the file named "documents" on the Kindle Fire.
4) Eject your Kindle Fire from your desktop, and access the book. (When you first open a new document, it may take a few moments for the file to be fully processed and ready to read on the Kindle Fire.)
1) Connect your NOOK to your computer with your USB cable.
2) When your computer recognizes your NOOK, a NOOK drive will appear in your "My Computer" folder (PC users) or on your desktop (Mac users). Please note: For MAC OS users, when you connect your NOOK to your computer for the first time, you will see a NOOK drive come up with a file on the drive called "MyNOOK Setup." Double click on the file to prompt the setup and follow the on screen instructions. This is a one-time installation for in order to transfer files onto your NOOK using your computer running Mac OS.
3) To add eBook PDF documents, simply drag and drop or copy and paste the files into your NOOK drive's "my documents" folder. (Please note large files may not upload and format properly on your NOOK. If this is the case, please consult the next FAQ.)
4) When you want to view or select the documents you added, click on "My Library," tap "View My Documents," and tap "Check for new content." Choose one of the documents you uploaded and click select.
5) View a helpful video from Barnes and Noble on uploading PDF and ePub documents and other files here.
Option 1, Use the gift certificate yourself.
Option 2, E-mail the gift certificate. If you choose to e-mail the gift certificate, you can enter the recipient's name and e-mail address, and a short message, and click "Send." You can also choose to receive a copy of the e-mail. (Please note that we will only use the recipient's name and e-mail address to deliver the gift certificate. They will NOT be placed on any sort of mailing list.)
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